Cancellation Policy

To ensure we provide the best service to all our clients, we kindly ask that appointments be cancelled or rescheduled at least 24 hours in advance.

• A booking is only confirmed once the required deposit has been received.
• Cancellations made with at least 24 hours' notice may have their deposit transferred to a new appointment.
• Cancellations made less than 24 hours before the appointment may result in the deposit being forfeited.
• Clients who do not arrive for their appointment without prior notice (no-shows) will forfeit their deposit.